At aksi33, your privacy is a core commitment — not a checkbox exercise. This Privacy Policy explains exactly what personal data we collect, why we collect it, how it is used and protected, and what rights you have over that data as a Member of Indonesia's trusted online casino and sportsbook.
Notice: This Privacy Policy constitutes a legally binding document between you ("Member", "User", "You") and aksi33 ("the Platform", "We", "Us", "Our"). By registering an account on aksi33.bet or otherwise using the Platform's services, you confirm that you have read and understood this Privacy Policy and consent to the data practices described herein. If you do not agree, you must not use the Platform.
aksi33 operates an online casino and sportsbook platform at aksi33.bet, serving players across Indonesia — including in Jakarta, Surabaya, Medan, Bandung, Yogyakarta, Bali, Semarang, and beyond. The nature of our services requires us to collect and process certain categories of personal data in order to operate accounts, process financial transactions, verify identities, and deliver a safe, personalised gaming experience.
We take the privacy of our Members seriously. This Privacy Policy is written in plain, accessible English and sets out our practices in full. We do not sell your personal data. We do not share it with third parties for their own independent marketing purposes. We collect only what is necessary to deliver our services, comply with applicable legal obligations, and protect the security of the Platform and its Members.
This Privacy Policy should be read alongside our Terms & Conditions, which govern the overall relationship between you and aksi33, and our Responsible Gaming page, which describes the tools available to help you manage your gambling activity.
Throughout this Privacy Policy, the following terms carry the meanings assigned below:
The categories of Personal Data we collect depend on how you interact with the Platform. The table below summarises the key data types and the context in which they are collected.
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number (KTP, passport, driving licence) | Account registration; KYC verification |
| Contact Data | Email address, WhatsApp number, residential address (city, province, postal code) | Account registration; support enquiries |
| Financial Data | Bank account details (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction amounts and timestamps | Deposit and withdrawal processing; fraud monitoring |
| Technical Data | IP address, device type, operating system, browser type and version, session timestamps, referral URL | Automatic collection on every Platform visit |
| Usage Data | Games played, bet amounts, wagering history, session duration, promotional offers claimed | During active gameplay and account activity |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | When you contact our support team |
| Marketing Preferences | Opted-in promotional channels, preferred contact language, notification settings | When you update account preferences or opt in to promotions |
| KYC Documentation | Scanned or photographed copies of government-issued ID, proof of address documents, selfie photographs for liveness verification | During identity verification; prior to first withdrawal; in response to compliance triggers |
Minimisation Principle: aksi33 applies the principle of data minimisation — we collect only the data that is strictly necessary for the purpose for which it is collected. We do not collect sensitive categories of personal data (such as health data, biometric data beyond liveness selfies, or political opinions) except where this is an unavoidable element of an identity verification process conducted by a licensed KYC provider.
aksi33 collects Personal Data through the following channels:
The majority of the data we hold about you is provided directly by you at the time of registration, during the KYC process, when you make a deposit or withdrawal, when you contact our support team, or when you update your account preferences. This includes your identity details, contact information, financial account details, and any documentation submitted for verification purposes.
When you access the Platform — whether via desktop browser on a PC in Jakarta or on a mobile device in Bali — certain technical data is collected automatically by our servers and analytics systems. This includes your IP address, device identifiers, browser fingerprint, session start and end times, pages visited, and clickstream data. This data is collected through server logs, cookies, and similar tracking technologies described in Section 11.
aksi33 may receive Personal Data from third parties in the following circumstances:
aksi33 processes your Personal Data for the following clearly defined purposes:
aksi33 processes your Personal Data on one or more of the following legal bases:
aksi33 does not sell, rent, or trade your Personal Data to third parties for their own independent marketing purposes. We share Personal Data only in the following circumstances and only to the extent necessary:
We engage carefully selected third-party service providers who process Personal Data on our behalf under written data-processing agreements that bind them to confidentiality, security, and use-limitation obligations. These providers include:
aksi33 may disclose Personal Data to competent authorities, regulators, courts, or law enforcement bodies where required to do so by applicable law, court order, or lawful regulatory request. Such disclosures are made only to the extent required and, where legally permissible, we will notify you of any such request.
In the event of a merger, acquisition, sale of assets, or other corporate restructuring involving aksi33, your Personal Data may be transferred to the successor entity as part of that transaction. In such circumstances, we will take reasonable steps to ensure that the successor entity is bound by data-protection obligations consistent with this Privacy Policy, and we will notify you of the change as required.
Important: aksi33 will never share your Personal Data with other gambling operators, advertising networks, or data brokers. Your account data — including your identity documents, financial details, and wagering history — is treated as strictly confidential and is accessible only to authorised personnel and contracted processors on a strict need-to-know basis.
aksi33 operates as an internationally licensed platform. As a result, your Personal Data may be transferred to, stored in, or processed by systems located outside of Indonesia — including in the jurisdiction where aksi33 holds its operating licence and in the countries where our cloud infrastructure and service providers are based.
Where Personal Data is transferred internationally, aksi33 ensures that appropriate safeguards are in place to protect that data to a standard at least equivalent to the protections described in this Privacy Policy. These safeguards include contractual data-protection clauses binding on all recipients of your data, access controls limiting who within our organisation and our service providers can view your data, and technical security measures described in Section 10.
By using the Platform and providing your Personal Data, you acknowledge and consent to such international transfers where they are necessary to deliver the Services you have requested.
aksi33 retains your Personal Data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention principles apply:
When Personal Data is no longer required for any lawful purpose, aksi33 will securely delete or anonymise it in a manner that renders it irreversible.
aksi33 implements a comprehensive suite of technical and organisational security measures designed to protect your Personal Data against unauthorised access, disclosure, alteration, loss, or destruction. Key measures include:
Your role in security: aksi33's security measures are most effective when complemented by responsible account behaviour on your part. Always use a strong, unique password for your aksi33 account, enable any available two-factor authentication, and contact our support team immediately if you suspect your credentials have been compromised.
aksi33 uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file stored on your device when you visit the Platform. Cookies allow us to recognise your browser session, remember your preferences, maintain your logged-in state, and collect analytics data that helps us understand how Members use the Platform.
You can control and manage cookies through your browser settings. Most modern browsers allow you to view, block, or delete cookies stored on your device. Please note that blocking strictly necessary cookies will prevent the Platform from functioning correctly, and you may not be able to log in or place bets. Blocking analytics or functional cookies will not prevent you from using the Platform but may affect your experience.
For guidance on managing cookies in your specific browser, refer to your browser's help documentation. Common browser settings for cookie management are available in Chrome, Firefox, Safari, and Microsoft Edge under Privacy and Security settings.
As a data subject whose Personal Data is processed by aksi33, you have the following rights. To exercise any of these rights, please contact our support team through the channels described in Section 15. We will respond to all legitimate requests within a reasonable timeframe and without undue delay.
How to submit a request: Contact our support team via live chat (available 24/7) or by email at support@aksi33.bet. Please state clearly which right you wish to exercise and provide sufficient information for us to verify your identity before processing the request. We will not process a rights request without first verifying that the requester is the account holder or an authorised representative.
The aksi33 Platform is strictly intended for adults aged 21 and over. We do not knowingly collect Personal Data from individuals under the age of 21. Age verification is conducted as part of the account registration and KYC process, and accounts suspected of belonging to minors will be suspended immediately pending investigation.
If you are a parent or guardian and believe that a minor has registered an account on the Platform or has provided us with Personal Data without your knowledge, please contact our support team immediately. We will take all necessary steps to verify the situation and, where a minor is confirmed, will close the account, delete all associated Personal Data to the extent permitted by law, and refund any deposits to the originating payment account.
21+ Only: Gambling is restricted to adults aged 21 and over. It is a criminal offence in many jurisdictions to allow a minor to gamble. aksi33 takes this obligation seriously and applies stringent age verification controls. If you are aware of a minor attempting to access this Platform, please contact our support team immediately.
aksi33 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable legal obligations, or the services we offer. When material changes are made, we will update the "Last Updated" date displayed at the top of this page and, where practicable, notify registered Members via the email address held on their account.
Your continued use of the Platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you must stop using the Platform and request account closure. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how your Personal Data is being handled, please contact our Data Protection team through any of the following channels:
We aim to acknowledge all privacy-related requests within 48 hours and to provide a substantive response within 30 days of receipt. Complex requests may require additional time; in such cases, we will inform you of the extended timeframe and the reason for it.
Identity verification required: To protect your privacy, we require identity verification before processing any data-rights request. We will ask you to confirm details that match the information on your registered account before we disclose, amend, or delete any Personal Data. This step is non-negotiable and is in place entirely for your protection.
Six core privacy principles that guide every decision we make about your personal data.
Every byte of data transmitted between your device and the aksi33 Platform is protected by industry-standard 256-bit TLS encryption. Your login credentials, bank details, and personal information are secured in transit at all times.
aksi33 will never sell, rent, or trade your personal data to third-party advertisers, data brokers, or other gambling operators. Your information exists to serve you, not to be monetised by parties you have no relationship with.
You have the right to access, correct, restrict, port, and delete your personal data. Our support team is available 24/7 to process rights requests, with identity verification to ensure only you can access your account information.
We apply a strict data-minimisation principle — collecting only what is genuinely necessary to provide the services you use. We do not build behavioural profiles for advertising purposes or retain data beyond its legally required retention period.
Sensitive personal and financial data stored in our databases is encrypted at rest using current industry-standard algorithms. Even in the unlikely event of unauthorised database access, your data remains unreadable without the corresponding decryption keys.
Promotional communications are sent only to Members who have explicitly opted in. You can withdraw marketing consent at any time through your account settings or by contacting support — with effect from the moment of your request.
Now that you understand how aksi33 protects your personal data, explore everything the Platform has to offer — from BRI Liga 1 football betting to live casino tables, hundreds of slot titles, and instant local payments via BCA, BRI, OVO, and GoPay.
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